Ecartshoppers (“we”, “our”, “us”) respects your privacy and is committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or interact with our services (the “Services”).
1. Information We Collect
We may collect the following types of information:
Personal Information
Name, email address, phone number, delivery address, and any other information you voluntarily provide when you place an order, contact us, or use our Services.
Usage and Technical Data
Information such as IP address, browser type, device information, pages visited, referral sources, and time spent on the Site. This data is collected through cookies and analytics tools.
2. How We Use Your Information
We use the information we collect to:
- Process and manage your orders
- Respond to inquiries and provide customer support
- Improve our website, products, and services
- Send order updates, promotional offers, or important notifications (where permitted)
- Analyze user behavior and website performance
3. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share information with trusted third-party service providers such as:
- Payment gateways
- Delivery partners
- Website hosting and analytics providers
These parties only access information necessary to perform their services and are obligated to keep it secure.
We may also disclose information if required by law or to protect our legal rights.
4. Cookies and Analytics
Our website uses cookies and similar tracking technologies to:
- Enhance user experience
- Understand browsing behavior
- Improve website functionality
You can disable cookies through your browser settings, but some features of the Site may not function properly.
5. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, or loss.
However, no online system is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only as long as necessary to:
- Complete transactions
- Fulfill legal obligations
- Improve services
7. Your Rights
You have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent for marketing communications
To exercise your rights, contact us at:
📧 support@ecartshoppers.com
8. Third-Party Links
Our website may include links to external websites. We are not responsible for their privacy practices and recommend reviewing their policies separately.
9. Changes to This Policy
We may update this Privacy Policy from tme to time. Updates will be posted on this page with a revised effective date. Continued use of the Site indicates your acceptance of the updated policy.